Total Orders0in selected period
MANAGEMENT REPORTING
Know exactly where time is being spent.
Compare actual TAT against your 48-hour dispatch target, identify bottlenecks and track conversion and feedback performance from one screen.
—48H SLA
Waiting for dataLive performance will appear here.
Date filter basis: Order Created
Quotations0generated
Average TAT—selected report
No data
Completion—selected report
Pending0needs action
Exceptions0needs attention
REPORT TREND
Payment → Dispatch TAT Trend
Average dispatch turnaround by payment date.
Avg TAT 48H Target
SLA
Dispatch SLA Mix
On-time, delayed and pending status.
—On Time
CUSTOMER
Feedback Completion
Feedback completed versus pending.
—Completed
BOTTLENECK
Average Lifecycle Stage TAT
Time spent between each workflow milestone.
DETAILED REPORT
Master Order Lifecycle
Complete order journey with stage-wise timestamps and TAT.
0 records
Loading Firestore report data...Reading orders and calculating lifecycle metrics.
Swipe or scroll horizontally to view all columns.
Payment → Dispatch SLAOn Time ≤ 48 hours. Above 48 hours is a breach.
Feedback PerformanceCompleted feedback ÷ eligible dispatched orders × 100.
TAT AccuracyExact timestamps are preferred; date + time fields are fallback.
Live Firestore SourceReads your existing orders collection without duplicating report data.