:root{
  --primary:#108082;--primary-dark:#0b6668;--primary-light:#e0f5f5;--primary-glow:rgba(16,128,130,.12);--primary-ring:rgba(16,128,130,.28);
  --yellow:#ffff00;--yellow-soft:#fffde7;--accent:#f59e0b;--accent-soft:rgba(245,158,11,.1);
  --bg:#f4f7fb;--bg2:#eef2f8;--card:#fff;--card-hover:#fafcff;--sidebar:#0f172a;--sidebar-soft:#1e293b;
  --text:#1f2937;--text2:#374151;--muted:#6b7280;--muted2:#9ca3af;--border:#e5e7eb;--border-soft:#f3f4f6;
  --danger:#ef4444;--danger-bg:#fee2e2;--danger-text:#991b1b;--success:#16a34a;--success-bg:#dcfce7;--success-text:#166534;
  --warning:#f59e0b;--warning-bg:#fef3c7;--warning-text:#92400e;--info:#2563eb;--info-bg:#dbeafe;--purple:#7c3aed;--purple-bg:#ede9fe;
  --font:'Plus Jakarta Sans',sans-serif;--mono:'JetBrains Mono',monospace;
  --r-sm:9px;--r-md:14px;--r-lg:20px;--r-xl:26px;
  --shadow-sm:0 1px 3px rgba(15,23,42,.06),0 1px 2px rgba(15,23,42,.04);--shadow-md:0 5px 18px rgba(15,23,42,.07);--shadow-lg:0 18px 45px rgba(15,23,42,.10);
  --sidebar-w:272px;
}
*{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{font-family:var(--font);background:var(--bg);color:var(--text);font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased}button,input,select{font:inherit}button{cursor:pointer}a{text-decoration:none;color:inherit}.hidden{display:none!important}
::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-thumb{background:#cfd6df;border-radius:99px}::-webkit-scrollbar-track{background:transparent}

/* Sidebar */
.report-sidebar{position:fixed;left:0;top:0;bottom:0;width:var(--sidebar-w);background:linear-gradient(180deg,#0f172a 0%,#111827 100%);color:#fff;z-index:100;display:flex;flex-direction:column;padding:16px 13px;box-shadow:6px 0 30px rgba(15,23,42,.16)}
.brand-block{display:flex;align-items:center;gap:11px;padding:5px 6px 17px;border-bottom:1px solid rgba(255,255,255,.08)}.brand-logo{width:44px;height:44px;border-radius:14px;background:var(--primary);color:var(--yellow);display:grid;place-items:center;font-family:var(--mono);font-weight:800;box-shadow:0 8px 24px rgba(16,128,130,.35);flex:none}.brand-copy{min-width:0}.brand-copy strong,.brand-copy span{display:block}.brand-copy strong{font-size:14px}.brand-copy span{font-size:10.5px;color:#94a3b8;margin-top:2px}.sidebar-close{display:none;margin-left:auto;width:34px;height:34px;border:0;border-radius:10px;background:rgba(255,255,255,.08);color:#cbd5e1}
.sidebar-section-label{font-size:9.5px;letter-spacing:1.3px;color:#64748b;text-transform:uppercase;font-weight:800;padding:18px 10px 7px}.report-nav{display:flex;flex-direction:column;gap:3px;overflow:auto}.report-nav-link{min-height:41px;padding:9px 10px;border-radius:11px;color:#cbd5e1;display:flex;align-items:center;gap:10px;font-size:12.5px;font-weight:600;border:1px solid transparent;transition:.18s ease}.report-nav-link i{width:18px;text-align:center;color:#94a3b8}.report-nav-link:hover{background:rgba(255,255,255,.055);color:#fff}.report-nav-link.active{background:rgba(16,128,130,.18);border-color:rgba(94,234,212,.16);color:#fff}.report-nav-link.active i{color:#5eead4}.nav-count{margin-left:auto;min-width:23px;text-align:center;background:rgba(239,68,68,.18);color:#fca5a5;border-radius:99px;padding:2px 6px;font:700 10px var(--mono)}
.sidebar-health{margin-top:auto;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);border-radius:15px;padding:12px}.health-top,.health-row{display:flex;align-items:center;justify-content:space-between;gap:10px}.health-top{font-size:11px;font-weight:700;margin-bottom:9px}.live-pill{font-size:9px;color:#86efac;background:rgba(22,163,74,.13);padding:3px 7px;border-radius:99px}.live-pill i{display:inline-block;width:5px;height:5px;background:#22c55e;border-radius:50%;margin-right:4px}.health-row{font-size:10.5px;color:#94a3b8;padding:5px 0;border-top:1px solid rgba(255,255,255,.05)}.health-row b{color:#dbeafe;font-size:10px}.back-dashboard{margin-top:10px;display:flex;align-items:center;gap:8px;padding:10px 11px;color:#94a3b8;font-size:11px}.back-dashboard:hover{color:#fff}

/* Main & Topbar */
.report-main{margin-left:var(--sidebar-w);min-height:100vh}.report-topbar{height:82px;position:sticky;top:0;z-index:50;background:rgba(255,255,255,.94);backdrop-filter:blur(14px);border-bottom:1px solid var(--border);padding:0 28px;display:flex;align-items:center;justify-content:space-between;gap:18px}.topbar-left{display:flex;align-items:center;gap:12px}.mobile-menu{display:none;width:40px;height:40px;border:1px solid var(--border);border-radius:11px;background:#fff;color:var(--primary)}.breadcrumb{font-size:10px;color:var(--muted2);font-weight:700;letter-spacing:.2px}.breadcrumb i{font-size:7px;margin:0 5px}.report-topbar h1{font-size:19px;letter-spacing:-.4px;margin-top:2px}.report-topbar p{font-size:11px;color:var(--muted);margin-top:2px}.topbar-actions{display:flex;align-items:center;gap:8px}.sync-status{padding-right:10px;text-align:right}.sync-status span,.sync-status b{display:block}.sync-status span{font-size:9px;color:var(--muted2);text-transform:uppercase;letter-spacing:.5px}.sync-status b{font:600 10.5px var(--mono);color:var(--text2);margin-top:2px}.action-btn{height:39px;padding:0 13px;border-radius:10px;border:1px solid var(--border);display:inline-flex;align-items:center;gap:7px;font-size:11.5px;font-weight:700}.action-btn.secondary{background:#fff;color:var(--text2)}.action-btn.secondary:hover{border-color:var(--primary-ring);color:var(--primary)}.action-btn.primary{background:var(--primary);border-color:var(--primary);color:#fff;box-shadow:0 7px 20px rgba(16,128,130,.18)}.action-btn.primary:hover{background:var(--primary-dark)}
.report-content{max-width:1680px;margin:auto;padding:22px 26px 38px}

/* Hero */
.hero-summary{position:relative;overflow:hidden;background:linear-gradient(128deg,#0d6769 0%,#108082 62%,#137f77 100%);border-radius:24px;padding:26px 30px;color:#fff;display:flex;align-items:center;justify-content:space-between;gap:25px;box-shadow:0 16px 38px rgba(16,128,130,.19);margin-bottom:17px}.hero-summary:before,.hero-summary:after{content:"";position:absolute;border-radius:50%;background:rgba(255,255,255,.06)}.hero-summary:before{width:280px;height:280px;right:-80px;top:-150px}.hero-summary:after{width:180px;height:180px;right:150px;bottom:-140px}.hero-copy,.hero-sla{position:relative;z-index:1}.hero-kicker{display:inline-flex;align-items:center;gap:6px;font:700 9.5px var(--mono);letter-spacing:.8px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.14);border-radius:99px;padding:5px 9px}.hero-copy h2{font-size:26px;letter-spacing:-.7px;margin:9px 0 6px}.hero-copy p{max-width:760px;color:#dff7f3;font-size:12.5px}.hero-sla{display:flex;align-items:center;gap:13px;background:rgba(4,47,46,.20);border:1px solid rgba(255,255,255,.13);padding:11px 15px 11px 11px;border-radius:18px;min-width:310px}.sla-ring{width:70px;height:70px;border-radius:50%;display:grid;place-items:center;align-content:center;background:conic-gradient(var(--yellow) 0deg,#ffffff26 0deg);border:3px solid rgba(255,255,255,.12);flex:none}.sla-ring strong{font:800 17px var(--mono)}.sla-ring span{font-size:8px;color:#d1fae5}.hero-sla>div:last-child b,.hero-sla>div:last-child span{display:block}.hero-sla>div:last-child b{font-size:12px}.hero-sla>div:last-child span{font-size:10.5px;color:#d1fae5;margin-top:3px}

/* Filters */
.filter-panel,.panel{background:var(--card);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-sm)}.filter-panel{margin-bottom:16px;overflow:hidden}.quick-periods{display:flex;gap:5px;padding:10px 14px;background:#fafbfc;border-bottom:1px solid var(--border-soft)}.quick-periods button{border:1px solid transparent;background:transparent;color:var(--muted);border-radius:8px;padding:6px 10px;font-size:10.5px;font-weight:700}.quick-periods button.active,.quick-periods button:hover{background:var(--primary-light);color:var(--primary-dark);border-color:#cdebea}.filters-grid{display:grid;grid-template-columns:1fr 1fr 1.4fr 2.2fr 1.4fr 1.35fr .7fr auto;gap:10px;align-items:end;padding:14px}.filters-grid label>span{display:block;font-size:9.5px;color:var(--muted);font-weight:800;text-transform:uppercase;letter-spacing:.45px;margin-bottom:5px}.filters-grid input,.filters-grid select{height:39px;width:100%;border:1px solid var(--border);border-radius:9px;background:#fff;padding:0 10px;color:var(--text2);font-size:11px;outline:none}.filters-grid input:focus,.filters-grid select:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow)}.search-field>div{position:relative}.search-field i{position:absolute;left:11px;top:13px;font-size:11px;color:var(--muted2)}.search-field input{padding-left:31px}.filter-actions button{height:39px;border:1px solid var(--border);background:var(--bg);border-radius:9px;padding:0 12px;font-size:10.5px;color:var(--muted);font-weight:700}.filter-context{display:flex;align-items:center;gap:7px;padding:8px 14px;border-top:1px solid var(--border-soft);font-size:9.5px;color:var(--muted)}.filter-context i{color:var(--primary)}

/* KPIs */
.kpi-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin-bottom:16px}.kpi-card{min-width:0;position:relative;background:#fff;border:1px solid var(--border);border-radius:17px;padding:15px;display:flex;gap:11px;align-items:flex-start;box-shadow:var(--shadow-sm);transition:.18s ease}.kpi-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md);border-color:var(--primary-ring)}.kpi-card.feature{border-color:#bde3e3;background:linear-gradient(145deg,#fff 0%,#f3fbfb 100%)}.kpi-icon{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;flex:none}.kpi-icon.blue{background:var(--info-bg);color:var(--info)}.kpi-icon.green{background:var(--success-bg);color:var(--success)}.kpi-icon.teal{background:var(--primary-light);color:var(--primary)}.kpi-icon.purple{background:var(--purple-bg);color:var(--purple)}.kpi-icon.amber{background:var(--warning-bg);color:var(--warning)}.kpi-icon.red{background:var(--danger-bg);color:var(--danger)}.kpi-body{min-width:0}.kpi-body span,.kpi-body small{display:block}.kpi-body span{font-size:9.5px;color:var(--muted);font-weight:800;text-transform:uppercase;letter-spacing:.3px}.kpi-body strong{display:block;font:800 22px var(--mono);letter-spacing:-1px;margin:3px 0 1px;white-space:nowrap}.kpi-body small{font-size:9px;color:var(--muted2)}.kpi-status{position:absolute;right:10px;bottom:9px;font-size:8.5px;font-weight:800;color:var(--primary);background:var(--primary-light);padding:3px 6px;border-radius:99px}

/* Analytics */
.analytics-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:14px;align-items:start;margin-bottom:16px}.analytics-main{display:flex;flex-direction:column;gap:14px}.chart-panel{overflow:hidden}.panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 16px 10px}.section-tag{font:700 8.5px var(--mono);letter-spacing:.9px;color:var(--primary);background:var(--primary-light);border-radius:99px;padding:3px 7px}.panel-head h3{font-size:13.5px;margin-top:5px}.panel-head p{font-size:9.5px;color:var(--muted);margin-top:2px}.chart-legend{display:flex;gap:12px;font-size:9px;color:var(--muted);align-items:center;margin-top:5px}.dot.teal{display:inline-block;width:7px;height:7px;background:var(--primary);border-radius:50%;margin-right:4px}.line-dash{display:inline-block;width:14px;border-top:2px dashed var(--warning);margin-right:4px;vertical-align:middle}.chart-wrap{position:relative;height:238px;padding:6px 13px 14px}.chart-wrap.tall{height:285px}.stage-chart{height:310px}.two-charts{display:grid;grid-template-columns:1fr 1fr;gap:14px}.chart-center{position:absolute;left:50%;top:54%;transform:translate(-50%,-50%);text-align:center;pointer-events:none}.chart-center strong,.chart-center span{display:block}.chart-center strong{font:800 17px var(--mono)}.chart-center span{font-size:8.5px;color:var(--muted);margin-top:2px}.chart-empty{position:absolute;inset:0;display:grid;place-items:center;color:var(--muted2);font-size:10.5px;background:#fff}

/* Chat insights */
.insight-panel{position:sticky;top:98px;overflow:hidden}.insight-head{display:flex;align-items:center;gap:10px;padding:14px;border-bottom:1px solid var(--border-soft)}.assistant-icon{width:36px;height:36px;border-radius:11px;background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff;display:grid;place-items:center}.insight-head h3{font-size:12.5px}.insight-head p{font-size:9px;color:var(--muted);margin-top:1px}.local-badge{margin-left:auto;font:700 7.5px var(--mono);color:var(--success-text);background:var(--success-bg);padding:3px 6px;border-radius:99px}.chat-window{height:276px;overflow:auto;padding:13px;background:linear-gradient(180deg,#fbfcfd,#f6f8fa);display:flex;flex-direction:column;gap:9px}.chat-message{display:flex;gap:7px;align-items:flex-start}.chat-message.user{justify-content:flex-end}.chat-avatar{width:25px;height:25px;flex:none;border-radius:8px;background:var(--primary-light);color:var(--primary);display:grid;place-items:center;font-size:10px}.bubble{max-width:85%;font-size:10.5px;line-height:1.55;padding:9px 10px;border-radius:5px 12px 12px 12px;background:#fff;border:1px solid var(--border);color:var(--text2);box-shadow:0 2px 8px rgba(15,23,42,.03)}.chat-message.user .bubble{background:var(--primary);color:#fff;border-color:var(--primary);border-radius:12px 5px 12px 12px}.quick-questions{display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:10px 12px 5px;border-top:1px solid var(--border-soft)}.quick-questions button{border:1px solid var(--border);background:#fff;border-radius:8px;padding:7px 6px;font-size:8.5px;color:var(--text2);font-weight:700}.quick-questions button:hover{border-color:var(--primary);color:var(--primary)}.chat-input-wrap{display:flex;gap:6px;padding:7px 12px 7px}.chat-input-wrap input{flex:1;height:35px;border:1px solid var(--border);border-radius:9px;padding:0 10px;font-size:9.5px;outline:none}.chat-input-wrap input:focus{border-color:var(--primary)}.chat-input-wrap button{width:35px;border:0;border-radius:9px;background:var(--primary);color:#fff}.assistant-note{display:block;padding:0 12px 11px;font-size:7.8px;color:var(--muted2)}

/* Report workspace */
.report-workspace{overflow:hidden;margin-bottom:16px}.report-workspace-head{padding:16px 18px 12px;display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.report-workspace-head h2{font-size:16px;margin-top:5px}.report-workspace-head p{font-size:10px;color:var(--muted);margin-top:2px}.workspace-right{display:flex;align-items:center;gap:8px}.record-pill{font-size:9px;color:var(--muted);background:var(--bg);border:1px solid var(--border);padding:6px 9px;border-radius:99px}.record-pill b{font:700 10px var(--mono);color:var(--text)}.workspace-right button{height:33px;border:1px solid var(--primary);color:var(--primary);background:#fff;border-radius:8px;padding:0 10px;font-size:9.5px;font-weight:700}.report-tabs{display:flex;gap:5px;padding:9px 14px;background:#fafbfc;border-top:1px solid var(--border-soft);border-bottom:1px solid var(--border);overflow:auto}.report-tabs button{white-space:nowrap;border:1px solid transparent;background:transparent;color:var(--muted);padding:7px 10px;border-radius:8px;font-size:9.5px;font-weight:700}.report-tabs button:hover{background:#fff;border-color:var(--border);color:var(--primary)}.report-tabs button.active{background:var(--primary);border-color:var(--primary);color:#fff;box-shadow:0 5px 14px rgba(16,128,130,.16)}
.table-scroll{overflow:auto;max-height:610px}.data-table{width:100%;border-collapse:separate;border-spacing:0;min-width:1180px}.data-table th{position:sticky;top:0;z-index:3;background:#f8fafc;color:#64748b;font-size:8.5px;text-transform:uppercase;letter-spacing:.55px;font-weight:800;padding:10px 12px;border-bottom:1px solid var(--border);text-align:left;white-space:nowrap}.data-table td{padding:10px 12px;border-bottom:1px solid var(--border-soft);font-size:10.5px;color:var(--text2);white-space:nowrap}.data-table tbody tr{cursor:pointer}.data-table tbody tr:hover td{background:#f8fcfc}.order-link{font:700 9.8px var(--mono);color:var(--primary)}.customer-cell{max-width:210px;overflow:hidden;text-overflow:ellipsis}.mono{font-family:var(--mono);font-size:9.5px}.muted{color:var(--muted2)}.badge{display:inline-flex;align-items:center;gap:4px;padding:4px 7px;border-radius:99px;font-size:8.5px;font-weight:800}.badge.success{background:var(--success-bg);color:var(--success-text)}.badge.danger{background:var(--danger-bg);color:var(--danger-text)}.badge.warning{background:var(--warning-bg);color:var(--warning-text)}.badge.info{background:var(--info-bg);color:#1e40af}.badge.primary{background:var(--primary-light);color:var(--primary-dark)}.badge.neutral{background:var(--bg2);color:var(--muted)}
.state-box{min-height:260px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:7px;text-align:center;color:var(--muted);font-size:10px}.state-box>b{color:var(--text2);font-size:12px}.state-box>i{font-size:28px;color:var(--muted2)}.state-box.error{color:var(--danger-text);background:#fffafa}.state-box.error>i,.state-box.error>b{color:var(--danger)}.loader{width:31px;height:31px;border:3px solid #d9ecec;border-top-color:var(--primary);border-radius:50%;animation:spin .75s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}
.pagination{display:flex;justify-content:space-between;align-items:center;padding:11px 14px;border-top:1px solid var(--border);font-size:9.5px;color:var(--muted)}.pagination-buttons,#pageNumbers{display:flex;align-items:center;gap:4px}.pagination button{width:30px;height:30px;border:1px solid var(--border);background:#fff;border-radius:7px;color:var(--text2);font-size:9px}.pagination button:hover:not(:disabled),.pagination button.active{background:var(--primary);border-color:var(--primary);color:#fff}.pagination button:disabled{opacity:.35;cursor:not-allowed}

/* Rules */
.rules-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.rules-grid article{background:#fff;border:1px solid var(--border);border-radius:14px;padding:12px;display:flex;gap:10px;align-items:flex-start}.rules-grid article>i{width:30px;height:30px;border-radius:9px;background:var(--primary-light);color:var(--primary);display:grid;place-items:center;flex:none}.rules-grid b,.rules-grid span{display:block}.rules-grid b{font-size:10px}.rules-grid span{font-size:8.8px;color:var(--muted);margin-top:2px}

/* Drawer */
.drawer-overlay{position:fixed;inset:0;background:rgba(15,23,42,.28);backdrop-filter:blur(2px);z-index:199;opacity:0;pointer-events:none;transition:.2s}.drawer-overlay.open{opacity:1;pointer-events:auto}.detail-drawer{position:fixed;right:0;top:0;bottom:0;width:430px;max-width:94vw;background:#fff;z-index:200;box-shadow:-16px 0 45px rgba(15,23,42,.16);transform:translateX(105%);transition:.28s ease;overflow:auto}.detail-drawer.open{transform:translateX(0)}.drawer-head{padding:19px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;gap:10px}.drawer-head span{font:700 8px var(--mono);color:var(--primary);letter-spacing:.8px}.drawer-head h3{font:800 15px var(--mono);margin-top:4px}.drawer-head p{font-size:10px;color:var(--muted);margin-top:3px}.drawer-head button{width:35px;height:35px;border:1px solid var(--border);background:#fff;border-radius:9px}.drawer-summary{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:13px 18px;border-bottom:1px solid var(--border-soft)}.drawer-summary>div{background:var(--bg);border-radius:10px;padding:10px}.drawer-summary span,.drawer-summary b{display:block}.drawer-summary span{font-size:8px;color:var(--muted);text-transform:uppercase}.drawer-summary b{font:700 10.5px var(--mono);margin-top:3px}.timeline{padding:15px 18px 25px}.timeline-item{display:grid;grid-template-columns:30px 1fr;gap:10px;position:relative;padding-bottom:16px}.timeline-item:not(:last-child):after{content:"";position:absolute;left:14px;top:28px;bottom:0;width:2px;background:#e5e7eb}.timeline-dot{width:29px;height:29px;border-radius:50%;background:var(--primary-light);color:var(--primary);display:grid;place-items:center;font-size:10px;z-index:1}.timeline-item.missing .timeline-dot{background:var(--bg2);color:var(--muted2)}.timeline-content b,.timeline-content span,.timeline-content small{display:block}.timeline-content b{font-size:10.5px}.timeline-content span{font:600 9px var(--mono);color:var(--text2);margin-top:2px}.timeline-content small{font-size:8.5px;color:var(--muted);margin-top:2px}
.mobile-overlay{display:none}

@media(max-width:1450px){.filters-grid{grid-template-columns:repeat(4,1fr)}.kpi-grid{grid-template-columns:repeat(3,1fr)}.analytics-layout{grid-template-columns:minmax(0,1fr) 310px}}
@media(max-width:1120px){.report-sidebar{transform:translateX(-105%);transition:.25s}.report-sidebar.open{transform:translateX(0)}.report-main{margin-left:0}.mobile-menu,.sidebar-close{display:grid;place-items:center}.mobile-overlay{display:block;position:fixed;inset:0;background:rgba(15,23,42,.4);z-index:90;opacity:0;pointer-events:none}.mobile-overlay.open{opacity:1;pointer-events:auto}.analytics-layout{grid-template-columns:1fr}.insight-panel{position:static}.rules-grid{grid-template-columns:1fr 1fr}}
@media(max-width:800px){.report-topbar{height:auto;min-height:76px;padding:12px 14px;align-items:flex-start}.report-topbar p,.sync-status{display:none}.topbar-actions span{display:none}.action-btn{width:39px;padding:0;justify-content:center}.report-content{padding:12px}.hero-summary{padding:20px;flex-direction:column;align-items:flex-start}.hero-copy h2{font-size:21px}.hero-sla{width:100%;min-width:0}.filters-grid{grid-template-columns:1fr 1fr}.kpi-grid{grid-template-columns:1fr 1fr}.two-charts{grid-template-columns:1fr}.rules-grid{grid-template-columns:1fr}.report-workspace-head{flex-direction:column}.workspace-right{width:100%;justify-content:space-between}.chart-wrap.tall{height:250px}.detail-drawer{width:100%}}
@media(max-width:520px){.quick-periods{overflow:auto}.filters-grid{grid-template-columns:1fr}.kpi-grid{grid-template-columns:1fr}.hero-copy p{font-size:11px}.report-topbar h1{font-size:16px}.report-topbar .breadcrumb{display:none}.rules-grid{grid-template-columns:1fr}}
/* =========================================================
   READABILITY & REPORT-SPECIFIC DASHBOARD REFINEMENTS
   ========================================================= */
body{font-size:15px;line-height:1.62}.report-sidebar{width:286px;padding:18px 14px}.report-main{margin-left:286px}.brand-copy strong{font-size:15px}.brand-copy span{font-size:11.5px}.sidebar-section-label{font-size:10.5px}.report-nav{flex:1;min-height:0;padding-right:4px;overscroll-behavior:contain}.report-nav-link{min-height:45px;padding:10px 11px;font-size:13.5px;line-height:1.3}.report-nav-link i{font-size:13px}.sidebar-health{margin-top:12px;flex:none}.health-top{font-size:12px}.health-row{font-size:11.5px}.health-row b{font-size:11px}.back-dashboard{font-size:12px;flex:none}
.report-topbar{height:90px;padding:0 30px}.report-topbar h1{font-size:22px}.report-topbar p{font-size:12.5px}.breadcrumb{font-size:11px}.sync-status b{font-size:11.5px}.action-btn{height:42px;font-size:12.5px}.report-content{padding:25px 28px 42px}.hero-summary{padding:30px 32px}.hero-copy h2{font-size:30px}.hero-copy p{font-size:14px;line-height:1.65}.hero-kicker{font-size:10.5px}.hero-sla{min-width:345px;padding:14px}.hero-sla>div:last-child b{font-size:13.5px}.hero-sla>div:last-child span{font-size:11.5px}.sla-ring{width:76px;height:76px}.sla-ring strong{font-size:19px}
.quick-periods{padding:12px 16px}.quick-periods button{font-size:12px;padding:8px 12px}.filters-grid{padding:17px;gap:13px}.filters-grid label>span{font-size:10.5px;margin-bottom:7px}.filters-grid input,.filters-grid select{height:43px;font-size:12.5px}.filter-actions button{height:43px;font-size:12px}.filter-context{font-size:11px;padding:10px 16px}
.kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.kpi-card{min-height:112px;padding:18px;gap:14px;align-items:flex-start}.kpi-icon{width:46px;height:46px;border-radius:13px;font-size:17px}.kpi-body span{font-size:11px;line-height:1.35}.kpi-body strong{font-size:27px;line-height:1.25;margin:7px 0 4px;white-space:normal}.kpi-body small{font-size:10.5px}.kpi-card.compact-value .kpi-body strong{font-family:var(--font);font-size:18px;letter-spacing:-.2px;line-height:1.35}.kpi-status{right:13px;bottom:12px;font-size:9.5px;padding:4px 8px}.kpi-status.danger{color:var(--danger-text);background:var(--danger-bg)}
.analytics-layout{grid-template-columns:minmax(0,1fr) 360px;gap:16px}.analytics-main{gap:16px}.panel-head{padding:18px 19px 12px}.panel-head h3{font-size:16px;margin-top:7px}.panel-head p{font-size:11.5px}.section-tag{font-size:9.5px}.chart-legend{font-size:10.5px}.chart-wrap{height:275px;padding:8px 16px 18px}.chart-wrap.tall{height:330px}.stage-chart{height:355px}.chart-center strong{font-size:20px}.chart-center span{font-size:9.5px}.chart-empty{font-size:12px}
.insight-head{padding:17px}.assistant-icon{width:42px;height:42px}.insight-head h3{font-size:14px}.insight-head p{font-size:10.5px}.local-badge{font-size:8.5px}.chat-window{height:330px;padding:16px}.bubble{font-size:12px;line-height:1.6;padding:11px 12px}.chat-avatar{width:29px;height:29px}.quick-questions{gap:8px;padding:12px}.quick-questions button{font-size:10px;padding:9px 7px}.chat-input-wrap{padding:9px 12px}.chat-input-wrap input{height:41px;font-size:11.5px}.chat-input-wrap button{width:41px}.chat-input-wrap button:disabled{opacity:.55;cursor:wait}.assistant-note{font-size:9px;padding:0 13px 13px;line-height:1.5}
.hero-sla{background:linear-gradient(135deg,rgba(4,47,46,.28),rgba(15,118,110,.30));border:1px solid rgba(255,255,255,.22);box-shadow:inset 0 1px 0 rgba(255,255,255,.08),0 14px 30px rgba(4,47,46,.13);transition:.25s ease}.hero-sla.good{border-left:4px solid #4ade80;background:linear-gradient(135deg,rgba(20,83,45,.34),rgba(16,185,129,.18))}.hero-sla.warning{border-left:4px solid #fbbf24;background:linear-gradient(135deg,rgba(120,53,15,.25),rgba(245,158,11,.13))}.hero-sla.risk{border-left:4px solid #fb7185;background:linear-gradient(135deg,rgba(127,29,29,.27),rgba(244,63,94,.12))}.hero-sla.neutral{border-left:4px solid #94a3b8}.sla-ring{border:4px solid rgba(255,255,255,.18);box-shadow:inset 0 0 0 5px rgba(4,47,46,.28),0 8px 20px rgba(4,47,46,.22)}
.insight-panel{border-color:#b9dddd;background:linear-gradient(180deg,#fff 0%,#f8fdfd 100%);box-shadow:0 14px 34px rgba(15,118,110,.10)}.insight-head{color:#fff;background:linear-gradient(135deg,#0b6668 0%,#108082 62%,#0f766e 100%);border-bottom:0}.insight-head p{color:#ccfbf1}.assistant-icon{background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.24);box-shadow:inset 0 1px 0 rgba(255,255,255,.16)}.local-badge{color:#065f46;background:#d1fae5;border:1px solid rgba(255,255,255,.65);padding:5px 8px}.chat-window{height:360px;background:radial-gradient(circle at 100% 0%,rgba(16,128,130,.10),transparent 36%),linear-gradient(180deg,#f1fbfb 0%,#f8fafc 100%);border-bottom:1px solid #dceaea}.chat-message.bot .bubble{color:#263548;background:rgba(255,255,255,.96);border:1px solid #cce6e6;border-radius:7px 16px 16px 16px;box-shadow:0 6px 18px rgba(15,118,110,.08)}.chat-message.user .bubble{background:linear-gradient(135deg,#108082,#0b6668);border-color:#108082;border-radius:16px 7px 16px 16px;box-shadow:0 7px 18px rgba(16,128,130,.20)}.chat-avatar{color:#0f766e;background:#dff7f5;border:1px solid #c5ece8}.quick-questions{background:#fff;border-top:0}.quick-questions button{display:flex;align-items:center;justify-content:center;gap:6px;min-height:42px;color:#134e4a;background:#f7fcfc;border:1px solid #c7e2e2;border-radius:10px;line-height:1.35;transition:.18s}.quick-questions button i{color:#108082}.quick-questions button:hover{color:#fff;background:#108082;border-color:#108082;transform:translateY(-1px);box-shadow:0 6px 14px rgba(16,128,130,.16)}.quick-questions button:hover i{color:#fff}.chat-input-wrap{background:#fff;border-top:1px solid #e1eeee}.chat-input-wrap input{background:#fbfefe;border-color:#9bcfcf}.chat-input-wrap input:focus{border-color:#108082;box-shadow:0 0 0 3px rgba(16,128,130,.12)}.chat-input-wrap button{background:linear-gradient(135deg,#108082,#0b6668);box-shadow:0 7px 16px rgba(16,128,130,.22)}.chat-input-wrap button:hover{transform:translateY(-1px)}.assistant-note{margin:0;background:#fff;color:#718096}.assistant-note i{color:#108082}
.report-workspace-head{padding:20px 21px 15px}.report-workspace-head h2{font-size:19px}.report-workspace-head p{font-size:12px}.record-pill,.workspace-right button{font-size:11px}.report-tabs{padding:11px 16px;gap:7px}.report-tabs button{font-size:11.5px;padding:9px 12px}.table-scroll-hint{display:none;align-items:center;gap:7px;padding:9px 16px;background:var(--primary-light);color:var(--primary-dark);font-size:11px;font-weight:700;border-bottom:1px solid #cdebea}.table-scroll{max-height:66vh;scrollbar-width:thin;overscroll-behavior:contain}.data-table{min-width:1280px}.data-table th{font-size:10.5px;padding:13px 14px}.data-table td{font-size:12.5px;padding:14px;color:#334155}.order-link,.mono{font-size:11.5px}.customer-cell{max-width:270px}.badge{font-size:10px;padding:5px 9px}.pagination{padding:14px 16px;font-size:11px}.pagination button{width:34px;height:34px;font-size:10.5px}.state-box{font-size:12px}.state-box>b{font-size:14px}.rules-grid article{padding:15px}.rules-grid b{font-size:11.5px}.rules-grid span{font-size:10px}.drawer-head h3{font-size:17px}.drawer-head p{font-size:12px}.drawer-summary span{font-size:9.5px}.drawer-summary b{font-size:12px}.timeline-content b{font-size:12px}.timeline-content span{font-size:10.5px}.timeline-content small{font-size:10px}

@media(max-width:1450px){.report-sidebar{width:272px}.report-main{margin-left:272px}.analytics-layout{grid-template-columns:minmax(0,1fr) 330px}.filters-grid{grid-template-columns:repeat(4,1fr)}}
@media(max-width:1120px){.report-main{margin-left:0}.table-scroll-hint{display:flex}.analytics-layout{grid-template-columns:1fr}.insight-panel{position:static}.chat-window{height:280px}}
@media(max-width:800px){body{font-size:14px}.report-content{padding:14px}.hero-summary{padding:23px}.hero-copy h2{font-size:24px}.hero-copy p{font-size:12.5px}.hero-sla{min-width:0}.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.kpi-card{min-height:108px;padding:14px;gap:10px}.kpi-icon{width:40px;height:40px}.kpi-body strong{font-size:22px}.kpi-body span{font-size:10px}.kpi-body small{font-size:9.5px}.filters-grid{grid-template-columns:1fr 1fr}.chart-wrap.tall{height:285px}.report-workspace-head h2{font-size:17px}}
@media(max-width:520px){.filters-grid{grid-template-columns:1fr}.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.kpi-card{flex-direction:column;min-height:150px}.kpi-status{position:static;margin-top:auto;align-self:flex-start}.hero-copy p{font-size:12px}.chart-wrap.tall{height:260px}.data-table th{font-size:10px}.data-table td{font-size:12px}}
@media(max-width:380px){.kpi-grid{grid-template-columns:1fr}.kpi-card{min-height:110px;flex-direction:row}}

@media print{.report-sidebar,.report-topbar,.filter-panel,.insight-panel,.report-tabs,.pagination,.rules-grid,.workspace-right button,.table-scroll-hint{display:none!important}.report-main{margin:0}.report-content{padding:0}.hero-summary{box-shadow:none}.analytics-layout{display:block}.panel,.kpi-card{box-shadow:none;break-inside:avoid}.table-scroll{max-height:none;overflow:visible}.data-table{min-width:0}.data-table th,.data-table td{font-size:8px;padding:6px}}