/* ============================================================
   CUSTOMER FEEDBACK — PREMIUM CSS
   Teal theme #108082 | All Filters Added
============================================================ */

:root {
  --primary: #108082;
  --primary-dark: #0d6668;
  --primary-light: #e6f4f4;
  --primary-mid: #c7ede8;

  --green: #16a34a;
  --green-dark: #15803d;
  --green-lt: #dcfce7;

  --amber: #d97706;
  --amber-lt: #fffbeb;
  --amber-mid: #fde68a;

  --red: #dc2626;
  --red-dark: #b91c1c;
  --red-lt: #fef2f2;
  --red-mid: #fca5a5;

  --blue: #2563eb;
  --blue-lt: #dbeafe;

  --gray-50: #f9fafb;
  --gray-100: #f3f4f6;
  --gray-200: #e5e7eb;
  --gray-300: #d1d5db;
  --gray-400: #9ca3af;
  --gray-500: #6b7280;
  --gray-600: #4b5563;
  --gray-700: #374151;
  --gray-900: #111827;

  --shadow: 0 2px 16px rgba(0,0,0,.07);
  --shadow-lg: 0 20px 60px rgba(0,0,0,.18);

  --radius: 14px;
  --radius-sm: 10px;
}

*, *::before, *::after {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

body {
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  background: #f4f7fb;
  color: var(--gray-900);
  font-size: 14px;
  line-height: 1.5;
  min-height: 100vh;
}

button,
input,
select,
textarea {
  font-family: inherit;
}

/* ================= TOPBAR ================= */

.topbar {
  background: #fff;
  padding: 16px 28px;
  border-left: 5px solid var(--primary);
  box-shadow: var(--shadow);
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 14px;
  margin: 20px 22px 22px;
  border-radius: 0 var(--radius) var(--radius) 0;
}

.topbar-left,
.topbar-title,
.topbar-right {
  display: flex;
  align-items: center;
}

.topbar-left {
  gap: 16px;
}

.topbar-title {
  gap: 14px;
}

.topbar-right {
  gap: 10px;
  flex-shrink: 0;
}

.topbar-icon {
  width: 46px;
  height: 46px;
  background: var(--primary-light);
  color: var(--primary);
  border-radius: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
}

.topbar h1 {
  font-size: 20px;
  font-weight: 800;
  color: var(--primary);
}

.topbar p {
  font-size: 13px;
  color: var(--gray-500);
  margin-top: 2px;
}

.back-btn,
.refresh-btn {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 9px 16px;
  border: 1.5px solid var(--gray-200);
  border-radius: var(--radius-sm);
  background: #fff;
  color: var(--gray-700);
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
  transition: .2s;
  white-space: nowrap;
}

.back-btn:hover,
.refresh-btn:hover {
  background: var(--primary);
  border-color: var(--primary);
  color: #fff;
}

.badge-live {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  background: var(--green-lt);
  color: var(--green-dark);
  padding: 8px 14px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 800;
  white-space: nowrap;
}

.badge-live i {
  font-size: 8px;
  animation: pulse 1.5s infinite;
}

@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: .4; }
}

/* ================= MAIN ================= */

.main-content {
  padding: 0 22px 26px;
}

/* ================= KPI ================= */

.kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr) 1.5fr;
  gap: 16px;
  margin-bottom: 22px;
}

.kpi-card {
  background: #fff;
  border-radius: 20px;
  padding: 18px;
  box-shadow: var(--shadow);
  border: 1px solid var(--gray-200);
  display: flex;
  align-items: center;
  gap: 14px;
  transition: transform .2s;
}

.kpi-card:hover {
  transform: translateY(-3px);
}

.kpi-icon {
  min-width: 48px;
  height: 48px;
  border-radius: 14px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
}

.kpi-icon.orange { background: var(--primary-light); color: var(--primary); }
.kpi-icon.red { background: var(--red-lt); color: var(--red); }
.kpi-icon.green { background: var(--green-lt); color: var(--green); }
.kpi-icon.purple { background: #ede9fe; color: #7c3aed; }
.kpi-icon.yellow { background: #fef3c7; color: #ca8a04; }

.kpi-info p {
  font-size: 13px;
  color: var(--gray-500);
  margin-bottom: 5px;
}

.kpi-info h2 {
  font-size: 28px;
  color: var(--gray-900);
  font-weight: 800;
}

.star-display {
  display: flex;
  gap: 3px;
  color: #f59e0b;
}

.star-display .empty {
  color: var(--gray-200);
}

/* ================= FILTER BAR ================= */

.filter-bar,
.feedback-filter-bar {
  background: #fff;
  border-radius: var(--radius);
  padding: 16px;
  box-shadow: var(--shadow);
  margin-bottom: 20px;
}

.search-box {
  width: 100%;
  border: 1.5px solid var(--gray-200);
  background: var(--gray-50);
  border-radius: var(--radius-sm);
  padding: 0 14px;
  display: flex;
  align-items: center;
  gap: 10px;
  transition: .2s;
  margin-bottom: 12px;
}

.search-box:focus-within {
  border-color: var(--primary);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(16,128,130,.12);
}

.search-box i {
  color: var(--gray-400);
}

.search-box input {
  border: none;
  outline: none;
  width: 100%;
  padding: 11px 0;
  font-size: 14px;
  background: transparent;
  color: var(--gray-900);
}

.filters {
  display: grid;
  grid-template-columns:
    minmax(130px, 1fr)
    minmax(150px, 1fr)
    minmax(130px, 1fr)
    minmax(130px, 1fr)
    minmax(150px, 1fr)
    minmax(170px, 1fr)
    minmax(140px, 1fr)
    minmax(140px, 1fr)
    minmax(140px, 1fr)
    minmax(140px, 1fr)
    minmax(115px, .7fr);
  gap: 10px;
  align-items: center;
}

.filters select,
.filters input[type="date"] {
  width: 100%;
  height: 42px;
  border: 1.5px solid var(--gray-200);
  background: #fff;
  border-radius: var(--radius-sm);
  padding: 0 12px;
  outline: none;
  font-size: 13.5px;
  color: var(--gray-900);
  cursor: pointer;
}

.filters select:focus,
.filters input[type="date"]:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(16,128,130,.12);
}

.reset-filter-btn {
  width: 100%;
  height: 42px;
  border: none;
  border-radius: var(--radius-sm);
  background: var(--gray-100);
  color: var(--gray-700);
  font-size: 13px;
  font-weight: 800;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  transition: .2s;
}

.reset-filter-btn:hover {
  background: var(--red-lt);
  color: var(--red);
}

/* ================= TABLE ================= */

.table-section {
  background: #fff;
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  overflow: hidden;
}

.table-header {
  padding: 18px 20px;
  border-bottom: 1px solid var(--gray-200);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.table-header h3 {
  font-size: 17px;
  color: var(--gray-900);
  display: flex;
  align-items: center;
  gap: 10px;
}

.table-header h3 i {
  color: var(--primary);
}

.record-count {
  background: var(--gray-100);
  color: var(--gray-600);
  padding: 6px 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
}

.table-wrap {
  overflow-x: auto;
}

table {
  width: 100%;
  min-width: 1450px;
  table-layout: fixed;
  border-collapse: collapse;
  background: #fff;
}

thead th {
  background: var(--gray-50);
  color: var(--gray-500);
  font-size: 11.5px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: .5px;
  padding: 13px 14px;
  text-align: left;
  border-bottom: 1.5px solid var(--gray-200);
  white-space: nowrap;
  position: sticky;
  top: 0;
  z-index: 1;
}

tbody td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--gray-100);
  font-size: 13.5px;
  color: var(--gray-700);
  vertical-align: middle;
}

tbody tr:hover td {
  background: var(--primary-light);
}

tbody tr:last-child td {
  border-bottom: none;
}

/* 12 column width */
th:nth-child(1), td:nth-child(1) { width: 170px; }
th:nth-child(2), td:nth-child(2) { width: 330px; white-space: normal; }
th:nth-child(3), td:nth-child(3) { width: 145px; }
th:nth-child(4), td:nth-child(4) { width: 140px; }
th:nth-child(5), td:nth-child(5) { width: 150px; }
th:nth-child(6), td:nth-child(6) { width: 135px; }
th:nth-child(7), td:nth-child(7) { width: 110px; }
th:nth-child(8), td:nth-child(8) { width: 135px; }
th:nth-child(9), td:nth-child(9) { width: 165px; }
th:nth-child(10), td:nth-child(10) { width: 130px; }
th:nth-child(11), td:nth-child(11) { width: 155px; }
th:nth-child(12), td:nth-child(12) { width: 165px; }

.order-id {
  font-weight: 800;
  color: var(--primary);
  white-space: nowrap;
}

.city-badge {
  display: inline-flex;
  background: var(--blue-lt);
  color: #1e40af;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
}

.status-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 11px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
}

.status-badge.pending {
  background: #fef3c7;
  color: #92400e;
}

.status-badge.received {
  background: var(--green-lt);
  color: var(--green-dark);
}

.rating-pill {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 4px 10px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.rating-pill i,
.view-rat-row i,
.overall-stars i,
.star-display i {
  color: #f59e0b;
}

.rating-pill i.empty,
.view-rat-row i.empty,
.overall-stars i.empty,
.star-display i.empty {
  color: var(--gray-200) !important;
}

.complaint-badge {
  font-weight: 800;
  font-size: 13px;
}

.complaint-badge.yes {
  color: var(--red);
}

.complaint-badge.no {
  color: var(--green);
}

.followup-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 999px;
  background: var(--primary-light);
  color: var(--primary-dark);
  border: 1px solid var(--primary-mid);
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.followup-pill.due {
  background: var(--red-lt);
  color: var(--red);
  border-color: var(--red-mid);
}

.followup-pill.done {
  background: var(--green-lt);
  color: var(--green-dark);
  border-color: #86efac;
}

.action-btns {
  display: flex;
  gap: 7px;
  align-items: center;
  white-space: nowrap;
}

.btn-feedback,
.btn-view {
  border: none;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-weight: 800;
  font-size: 12.5px;
  transition: .15s;
}

.btn-feedback {
  padding: 8px 13px;
  background: var(--primary);
  color: #fff;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.btn-feedback:hover {
  background: var(--primary-dark);
}

.btn-view {
  width: 36px;
  height: 36px;
  background: var(--blue-lt);
  color: var(--blue);
}

.btn-view:hover {
  background: #bfdbfe;
}

.loading-row {
  text-align: center;
  color: var(--gray-400);
  padding: 36px;
  font-size: 14px;
}

.empty-state {
  text-align: center;
  padding: 40px 20px;
  color: var(--gray-400);
}

.empty-state i {
  font-size: 42px;
  margin-bottom: 12px;
  color: var(--gray-300);
}

/* ================= MODAL ================= */

.modal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(15,23,42,.55);
  backdrop-filter: blur(5px);
  z-index: 2000;
  align-items: center;
  justify-content: center;
  padding: 18px;
}

.modal-overlay.open {
  display: flex;
}

.modal {
  background: #fff;
  width: 95%;
  max-width: 820px;
  max-height: 92vh;
  overflow-y: auto;
  border-radius: 22px;
  box-shadow: 0 30px 90px rgba(15,23,42,.22);
}

.modal-header {
  padding: 18px 24px;
  border-bottom: 1.5px solid var(--gray-100);
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: #fff;
  position: sticky;
  top: 0;
  z-index: 2;
}

.modal-header h2 {
  font-size: 19px;
  color: var(--gray-900);
  display: flex;
  align-items: center;
  gap: 10px;
}

.modal-header h2 i {
  color: var(--primary);
}

.modal-close {
  border: none;
  width: 36px;
  height: 36px;
  border-radius: var(--radius-sm);
  background: var(--gray-100);
  color: var(--gray-500);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
}

.modal-close:hover {
  background: var(--red-lt);
  color: var(--red);
}

.modal-body {
  padding: 22px;
}

/* ================= ORDER INFO ================= */

.order-info-strip {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  background: var(--gray-50);
  border: 1px solid var(--gray-200);
  border-radius: 16px;
  padding: 14px;
  margin-bottom: 22px;
}

.info-item {
  background: #fff;
  border: 1px solid var(--gray-100);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
}

.info-item label {
  display: block;
  font-size: 11px;
  color: var(--gray-500);
  text-transform: uppercase;
  margin-bottom: 4px;
  font-weight: 700;
}

.info-item span {
  font-size: 14px;
  color: var(--gray-900);
  font-weight: 700;
}

/* ================= QUESTIONS ================= */

.question-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 16px 20px;
  margin-bottom: 10px;
  background: var(--gray-50);
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-sm);
}

.question-title {
  font-size: 14.5px;
  font-weight: 700;
  color: var(--gray-900);
}

.radio-group {
  display: flex;
  gap: 10px;
}

.radio-btn {
  border: 1.5px solid var(--gray-200);
  background: #fff;
  color: var(--gray-700);
  border-radius: var(--radius-sm);
  padding: 9px 18px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  font-size: 13.5px;
  min-width: 80px;
  justify-content: center;
  transition: .15s;
}

.radio-btn:has(input:checked) {
  background: var(--primary-light);
  border-color: var(--primary);
  color: var(--primary);
}

.radio-btn input {
  accent-color: var(--primary);
}

.sub-textarea-box {
  background: var(--red-lt);
  border: 1.5px solid var(--red-mid);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  margin-bottom: 14px;
}

.sub-label {
  display: flex;
  align-items: center;
  gap: 7px;
  font-size: 12.5px;
  font-weight: 700;
  color: var(--red-dark);
  text-transform: uppercase;
  letter-spacing: .4px;
  margin-bottom: 8px;
}

.sub-textarea-box textarea {
  width: 100%;
  border: 1.5px solid var(--red-mid);
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 13.5px;
  resize: vertical;
  outline: none;
  background: #fff;
  color: var(--gray-900);
}

/* ================= FORM ================= */

.form-group {
  margin-bottom: 18px;
}

.form-label {
  display: block;
  color: var(--gray-900);
  font-size: 13.5px;
  font-weight: 700;
  margin-bottom: 9px;
}

textarea,
input[type="date"],
input[type="time"] {
  border: 1.5px solid var(--gray-200);
  background: var(--gray-50);
  color: var(--gray-900);
  border-radius: var(--radius-sm);
  padding: 10px 13px;
  outline: none;
  font-size: 14px;
}

textarea {
  width: 100%;
  min-height: 90px;
  resize: vertical;
}

textarea:focus,
input[type="date"]:focus,
input[type="time"]:focus {
  border-color: var(--primary);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(16,128,130,.12);
}

.followup-row {
  display: flex;
  gap: 12px;
  align-items: center;
  flex-wrap: wrap;
}

.followup-row input[type="date"] {
  flex: 1;
  min-width: 150px;
}

.followup-row input[type="time"] {
  width: 140px;
}

/* ================= RATINGS ================= */

.rating-line {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 14px 18px;
  background: var(--gray-50);
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-sm);
  margin-bottom: 12px;
}

.rating-title {
  font-size: 14.5px;
  font-weight: 700;
  color: var(--gray-900);
}

.star-group {
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
}

.star-group i {
  font-size: 26px;
  color: var(--gray-300);
  cursor: pointer;
  transition: transform .15s, color .15s;
}

.star-group i.active {
  color: #f59e0b;
}

.star-group i:hover {
  transform: scale(1.15);
}

.overall-rating-box {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 20px;
  background: var(--gray-50);
  border: 1.5px solid var(--gray-200);
  border-radius: var(--radius-sm);
  transition: background .3s, border-color .3s;
}

.overall-label {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 14.5px;
  font-weight: 700;
  color: var(--gray-900);
}

.overall-label i {
  color: #f59e0b;
}

.auto-tag {
  background: var(--primary-light);
  color: var(--primary-dark);
  font-size: 11px;
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 999px;
  text-transform: uppercase;
}

.overall-value {
  font-size: 20px;
  font-weight: 800;
}

.overall-stars {
  display: flex;
  gap: 4px;
  font-size: 18px;
}

/* ================= MODAL ACTIONS ================= */

.modal-actions {
  border-top: 1px solid var(--gray-200);
  padding-top: 18px;
  margin-top: 22px;
  display: flex;
  justify-content: flex-end;
  gap: 10px;
}

.btn-cancel {
  border: 1.5px solid var(--gray-200);
  border-radius: var(--radius-sm);
  padding: 10px 20px;
  cursor: pointer;
  font-weight: 700;
  background: #fff;
  color: var(--gray-600);
  font-size: 13.5px;
}

.btn-cancel:hover {
  background: var(--gray-100);
}

.btn-submit {
  border: none;
  border-radius: var(--radius-sm);
  padding: 10px 22px;
  cursor: pointer;
  font-weight: 700;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: #fff;
  font-size: 13.5px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  box-shadow: 0 4px 14px rgba(16,128,130,.3);
}

.btn-submit:hover {
  box-shadow: 0 7px 20px rgba(16,128,130,.4);
}

.btn-submit:disabled {
  opacity: .6;
  cursor: not-allowed;
}

/* ================= VIEW MODAL ================= */

.view-info-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 10px;
  margin-bottom: 16px;
}

.view-item {
  background: var(--gray-50);
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
}

.vi-label {
  font-size: 11px;
  color: var(--gray-500);
  text-transform: uppercase;
  font-weight: 700;
  margin-bottom: 4px;
}

.vi-val {
  font-size: 14px;
  color: var(--gray-900);
  font-weight: 700;
}

.view-answers {
  background: var(--gray-50);
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  margin-bottom: 16px;
}

.view-ans-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 8px 0;
  border-bottom: 1px solid var(--gray-100);
}

.view-ans-row:last-child {
  border-bottom: none;
}

.view-ans-q {
  font-weight: 600;
  color: var(--gray-700);
  font-size: 13.5px;
}

.view-ans-v {
  font-weight: 800;
  font-size: 13.5px;
}

.ans-yes {
  color: var(--green);
}

.ans-no {
  color: var(--red);
}

.view-ans-reason {
  font-size: 13px;
  color: var(--gray-600);
  background: #fff;
  border-radius: 8px;
  padding: 8px 12px;
  margin: 4px 0 8px;
  border-left: 3px solid var(--red-mid);
}

.view-ratings {
  border: 1.5px solid var(--gray-200);
  border-radius: var(--radius-sm);
  overflow: hidden;
  margin-bottom: 16px;
}

.view-rat-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 11px 16px;
  border-bottom: 1px solid var(--gray-100);
  font-size: 13.5px;
  color: var(--gray-700);
}

.view-rat-row:last-child {
  border-bottom: none;
}

.view-rat-row.overall {
  border-top: 1.5px solid var(--gray-200);
}

.view-rat-row span:last-child {
  display: flex;
  align-items: center;
  gap: 6px;
}

/* ================= TOAST ================= */

.toast {
  position: fixed;
  right: 24px;
  bottom: 24px;
  background: #fff;
  color: var(--gray-900);
  padding: 14px 18px;
  border-radius: var(--radius-sm);
  box-shadow: var(--shadow-lg);
  border: 1px solid var(--gray-200);
  z-index: 9999;
  min-width: 240px;
  opacity: 0;
  transform: translateY(12px);
  pointer-events: none;
  transition: .25s;
  font-size: 14px;
  font-weight: 700;
}

.toast.show {
  opacity: 1;
  transform: translateY(0);
}

.toast.success {
  border-left: 5px solid var(--green);
}

.toast.error {
  border-left: 5px solid var(--red);
}

.toast.info {
  border-left: 5px solid var(--primary);
}

/* ================= SCROLLBAR ================= */

::-webkit-scrollbar {
  width: 6px;
  height: 6px;
}

::-webkit-scrollbar-track {
  background: var(--gray-100);
}

::-webkit-scrollbar-thumb {
  background: var(--gray-300);
  border-radius: 999px;
}

::-webkit-scrollbar-thumb:hover {
  background: var(--primary);
}

/* ================= RESPONSIVE ================= */

@media (max-width: 1500px) {
  .filters {
    grid-template-columns: repeat(6, 1fr);
  }
}

@media (max-width: 1200px) {
  .kpi-grid {
    grid-template-columns: repeat(3, 1fr);
  }

  .kpi-card.wide {
    grid-column: span 2;
  }

  .filters {
    grid-template-columns: repeat(4, 1fr);
  }
}

@media (max-width: 900px) {
  .topbar {
    margin: 14px 14px 18px;
  }

  .main-content {
    padding: 0 14px 20px;
  }

  .kpi-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .kpi-card.wide {
    grid-column: span 2;
  }

  .order-info-strip {
    grid-template-columns: repeat(2, 1fr);
  }

  .filters {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (max-width: 768px) {
  .topbar,
  .topbar-right {
    flex-direction: column;
    align-items: flex-start;
  }

  .question-row,
  .rating-line,
  .overall-rating-box {
    flex-direction: column;
    align-items: flex-start;
  }

  .view-info-grid {
    grid-template-columns: 1fr;
  }

  .modal-actions {
    flex-direction: column-reverse;
  }

  .btn-cancel,
  .btn-submit {
    width: 100%;
    justify-content: center;
  }

  .followup-row {
    flex-direction: column;
  }

  .followup-row input {
    width: 100%;
  }

  .action-btns {
    flex-direction: column;
    align-items: stretch;
  }

  .btn-feedback,
  .btn-view {
    width: 100%;
    justify-content: center;
  }
}

@media (max-width: 520px) {
  .kpi-grid {
    grid-template-columns: 1fr;
  }

  .kpi-card.wide {
    grid-column: span 1;
  }

  .filters {
    grid-template-columns: 1fr;
  }

  .order-info-strip {
    grid-template-columns: 1fr;
  }

  .radio-group {
    width: 100%;
  }

  .radio-btn {
    flex: 1;
  }
}